Visa Infinite is the payment network’s top-tier benefits package. Here’s a closer look at the benefits included with Infinite and how it compares to Visa’s other benefit levels. A Xoom user can add cash to a prepaid mobile phone account or can pay international bills; neither of those features is available from Wise. In addition, Xoom allows cash to be picked up or delivered, something that isn’t offered by Wise. By the way, Wise prides itself on not using automated systems to answer customer service calls.

• Take advantage of no foreign transaction fees as well as competitive exchange rates when you spend money or withdraw cash overseas with this multi-currency Visa debit card.
• Nonetheless, you’ll find the Wise debit card a great companion for your travels (like we did!).
• Its like no one is really trained in their policies or made aware of policy changes or something.
• Once you’ve registered for an account, Wise might need to verify your identity, typically by uploading a picture of your photo ID and proof of your address.
• The company says half of its transfers arrive within an hour.
• Yet Wise stands out because it does not mark up the exchange rate for transfers; OFX hits customers with exchange-rate markups.

I had my card info stolen and I’m still waiting for wisely to give me back my money. The customer service is garbage, they rush you or hang up right as you get transferred. I really hate that my work forces this card on us.

Purchase security

My fiancé works for a company who uses ADP for payroll and pushes people to use the wisely card. He decided after months to get on board just to put a couple of hundred on there bi-weekly for easy access money. He has called his employer, ADP (Where he can’t speak to a human being at all), and Wisley. Everyone points the finger at the other and no one can tell him where is money went. Is is possible he entered a wrong number?

• Then I have to call back, re-enter my bona fides, regurgitate the situation yet again, and then STILL get nothing but an eventual dial tone.
• Need access to cash quickly while traveling?
• It’s also worth noting that Wise is up front about not being the cheapest option for money transfers.

The card and the multi-currency account work seamlessly – you can spend in any currency you hold and even withdraw money from ATMs (up to a limit) without any currency conversion fees. The Wise debit card is attached to the Wise multi-currency account, which lets users hold, manage, and convert between 40+ currencies. Tried to make a purchase and card reader declined my card although money was there.

Your reviews

Reviewers complaining about Wisely most frequently mention customer service, new card, and direct deposit problems. Wisely ranks 21st among Debit Card sites. Don’t base your decision on which credit card to get solely on whether it is a Visa Infinite card. Instead, consider your spending habits and lifestyle and look for cards that align with your needs.

Wisely card is HORRIBLE

Some of the short Wisely reviews say it is a personal finance and investing application that promises to streamline your entire financial life. The developer’s aim is to create a product that acts as a one-stop solution for everyone who is on the lookout for a robust, user-friendly, and capable tool for managing finances and investments. Wisely allows you to track income, expenses, budgets, and have a comprehensive view of your investments. This debit card is horrible Please don’t get it. BBB Business Profiles are provided solely to assist you in exercising your own best judgment.

Customer Complaints

As discussed in the When the Wise Card Works (and When It Doesn’t) (above) sometimes, accounts can get frozen for security reasons, which can be a hassle if you need to access your money urgently. That’s why we recommend having a backup (above), just in case. Plus, we also get to enjoy affordable bank-to-bank transfers to 170+ countries. It’s our top choice for small money transfers abroad. “They couldn’t fix my debit card to work abroad.

This company will put a + by money they say they deposited which you never see even though you be waiting and watching out for your money. Then it takes up to 90 days to investigate then they give… Visa Infinite trip cancellation/trip interruption coverage reimburses the cost of non-refundable travel fares booked with the card if you must cancel or interrupt your trip. Visa breaks down its benefits into three categories. As the top tier, Visa Infinite includes all the perks of Visa Traditional and Visa Signature, plus additional cardholder benefits and protections.

They took over $500 and told me it will take up to 90 days before the review process. My card was taken and they told me it would cost me $35 to ship a new one their customer service is awful, they couldn’t provide me with any information regarding who was taking my money from me . I was left with no money not even a way to purchase a gallon of milk for my family. They also told me it will take up to 10 business days but I got my money back 4 days later.

They charged me 32 bucks for expedited shipping to get a new card. I could not access the account at all while I waited. The card should https://adprun.net/wisely-by-adp-reviews-and-complaints-pissed/ have been delivered in 2 days as per their promise. Their customer service does nothing and just states it is out of their hands.